Licensing & FAQ

WHERE ARE MY DOWNLOADS?

As soon as you complete purchase, you will receive an email link giving you access to download your files. Be sure to use a real email and make sure there's no typos so you can get your goods with no delay!

A download link is also displayed on the checkout page after your payment has been processed. You can revisit this page anytime using the "view my Order" button on your order confirmation email.

You can also log into a customer account and get full access to this and any other purchase you've made. Just go to the main screen and in the top right select “My Account.” You will see a “Create Account” button below the login form. Click this and set up whatever password you like - using the email address you purchased with as your account user name.

 

MY DOWNLOAD LINK IS BROKEN. CAN YOU SEND ME A NEW ONE?

If you made a customer account you can go to the main screen and in the top right select “My Account.” You will see a “Create Account” button below the login form. Click this and set up whatever password you like - using the email address you purchased with as your account user name.

If the download link is still broken you can use the chat icon in the bottom right of the screen to get in contact with us.

 

WHAT ARE YOUR TERMS OF USE?

To read our full terms of service and dive into all the legal details, click here

 

WHAT IS YOUR REFUND POLICY?

Due to the nature of digital downloads being irrevocable, all sales are final. To read our full refund policy, click here

  

WHAT ARE THE LICENSING RIGHTS?

Commercial & Personal Use
All the items on this website have the same license. You get personal & commercial rights. This means you can use them in your own projects such as YouTube, music videos, films, online advertising, promos. A commercial license does not allow you to use these in end products that will be sold (video games, t-shirts, design assets/templates, prints etc...) For these you will need an extended license.

What's not allowed
You can't re-sell, or re-distribute items.
You can't modify or adapt and then re-sell.
You can't use items in on-demand services. (eg. Print-on-Demand websites).
You cant use these in items that the end-product wont be free.

Extended License
For jobs that the end-product will be sold such as T-shirts, Prints, Video Games etc.. please contact me for an extended license at sales@futuravisuals.com